The Client

A leading bank hq in singapore

With an employee headcount of over 7000

The Challenge

The company followed a manual mechanism for collation of payroll report and also tracking of flexible points. The entire payroll process was extremely people-dependent making it prone to errors and larger turn-around time.

Solution Offered

  • Re-engineered payroll process by building interfaces for HR inputs with Oracle HRMS
  • Interface with Financial GL system
  • Web-based system for eServices –  ePayslip/tax and employee enrolment  allowing employees to view flexible points and claim submission
  • Offered employee helpline/email for query resolution

The Excelity Edge

  • Automated file transmission processes for efficient and effective means of receiving and sending inputs/outputs
  • Full web-enabled flexible benefit system
  • Continuous enhancement on the flexible module using mobile apps without payment directly via bank and cashless billing
  • An ongoing relationship for the last 12 years with 3 contract renewals and service extension to include Malaysia

Insights and Resources

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The Pit Stop

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