The Client

Over 6500 employees in 216 restaurants across 34 cities in india

Employees both hourly paid as well as full-time employees

Fixed compensation structure was calculated job wise and/or location wise

The Challenge

The company didn’t have a scalable HR system in place. This meant that the Restaurant Managers (RM) were spending more than 30% of their time on HR activities. There was no visibility for the corporate team on the transactions taking place at the stores. Due to its manual nature, each month required massive efforts from the management to collate payroll inputs. Their primary project objective was to move towards automated process for payroll management.

Solution Offered

  • Candidate Assessments
  • Services in HR Administration / Compensation / Employee on-boarding / Life events management
  • Payroll / Retirement compliance
  • Leave / Time & Attendance management
  • Performance Management / Learning Administration
  • Document Management / Reporting

The Excelity Edge

  • Single SOR (system of records) for all HR data
  • Reduced the time Restaurant Managers spent on HR activities down to 10%
  • All on boarding forms were automated which meant that the RM’s activity moved from data entry to data review
  • Approval workflows for all life events and exception management
  • Corporate visibility and control over transaction – validation / rules inbuilt into the system
  • Improved visibility around Talent Quality (Assessments) leading to improved business results

Insights and Resources

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